Sir Ken Robinson on Education and Creativity (TED Feb O6) 
Tuesday, October 3, 2006, 01:15 PM - Mobile, Service Design, Smart Space, Technology, Consumer Insights
I'm posting this because i've referred to Sir Ken Robinson's TED presentation on education systems and creativity at least three times recently. He raises some good questions.

Check it out - link here

What sort of future are we shaping? What are the relevant subjects? What is important now? What takes hold that isn't just a phase? Who decides? As that quote from Marshall McLuhan goes "We become what we behold. We shape our tools and thereafter our tools shape us".

Postscript:
Sir Ken Robinson is author of Out of Our Minds: Learning to be Creative, and a leading expert on innovation and human resources. In this talk, he makes an entertaining (and profoundly moving) case for creating an education system that nurtures creativity, rather than undermining it. (Recorded February, 2006 in Monterey, CA.)
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'User Experience' terminology 
Monday, September 18, 2006, 08:01 AM - Business Innovation, Channel Management, Service Design, Smart Space, Cross Channel Marketing, Consumer Insights
Brandon Schauer of Adaptive Path has published the initial results from their survey, looking at the range of vocabulary used for referring to 'user experience'. To quote:

There's a range of vocabulary that can be used to refer to user experience: 'usability', 'interface', 'human centered design', etc. What term we use seems to depend on what sells --- within an organization, you use the terms that connect with the values and the understanding of the people you're working with.

Adaptive Path recently conducted a survey of over 800 user experience professionals to create a base of quantitative insight into how organizations value and practice user experience. One of the simpler questions was, "If you use other terms [than 'user experience'] that are similar in meaning or intent, which terms do you use?" Here's the terms we heard, ordered by the number of times mentioned.


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Ambient Technology, a shift from information worlds to experience worlds 
Thursday, May 11, 2006, 06:31 PM - Business Innovation, Customer Experience, Design - (UX), Cross Channel Marketing, Retail Experience, Technology, Consumer Insights



A lot of consumer experiences are mediated through ambient technologies. This article (link below) from UIGarden.net covers some interesting information on the development processes required for the shift from information worlds to experience worlds.
link to article

This raises some interesting questions about the importance of the psychology of space when information technology is involved. Design approaches to need to consider the activities of the space, and create clear context for the use of the space inorder to create a complete user experience. see earlier weblog on ideo.

see the IDEO article.
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Giant Touch Screen at Chicago Airport adds a new dimension to traveler's experience 
Thursday, May 4, 2006, 06:07 PM - Business Innovation, Channel Management, Service Design, Design - (UX), , Smart Space, , Cross Channel Marketing, Retail Experience, Technology, Consumer Insights



Dwell time, or experience information on the run. Giant digital touchscreen technolgy taking off at Chicago's O'Hare Airport. Revolutionary for out-of-home advertising and also for inter-office collaboration.

For more info - link here, to Accenture media release

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Bringing 'visual' clarity to complex ideas 
Wednesday, April 12, 2006, 05:29 PM - Retail Experience, Technology, Consumer Insights


If you are ever needing inspiration for how to communicate your complex information networks or just have an appreciation for good visualisation methods, check out the Visual Complexity site. Click on the images for some project background. Cool content.


http://www.visualcomplexity.com/vc/
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